FAQs
What are KiiVA phone cases crafted from?
KiiVA phone cases are meticulously designed using premium, impact resistant TPU, ensuring exceptional durability and elegant protection for your device.
How do I monitor the status of my order?
Effortlessly track your order by signing into your KiiVA account on our website with the email used at checkout, where real time updates await.
What payment methods does KiiVA offer?
We provide a refined selection of payment options, including Debit/Credit Cards, UPI, Net Banking, Digital Wallets, for your utmost convenience.
Does KiiVA offer a Cash on Delivery payment option?
Currently, Cash on Delivery is not available, but we are actively working to introduce this option in the near future for added convenience.
Do KiiVA cases safeguard the phone’s camera?
Indeed, our cases are thoughtfully designed with a raised bezel around the camera lens, offering sophisticated protection against scratches and surface contact.
How swiftly are orders processed and shipped?
Your order is carefully processed within 24–48 hours, with a tracking number elegantly delivered to your inbox within 1–2 business days. Visit the ‘My Account’ section on our website for updates.
Can I return or exchange my KiiVA purchase?
KiiVA graciously accepts returns or exchanges within 24 hours of delivery for any reason, with a nominal fee. Initiate your request effortlessly through our website using this link (Request Return Link).
How can I cancel an order placed in error?
Simply log into your KiiVA account using your checkout email and cancel within 4–8 hours for a refined and hassle-free process.
Still Curious? Let Your Style Lead the Way.
At KiiVA, we believe your phone case should do more than protect , it should reflect your personality, your mood, and your aesthetic. Whether you adore soft florals, bold bows, or dreamy clouds, our curated collections are crafted with intention, impact resistance, and charm.
